Why Keywi24?

Instant delivery. Buyer protection. 90-day support. 90-day money back. And if something goes wrong: replacement or hassle-free exchange.

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Instant License Delivery

Digital delivery right after payment. No waiting time.

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Trusted Shops Buyer Protection up to €4,000

Additional protection through Trusted Shops (subject to their terms and conditions).

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90-Day Installation Support

Free support from friendly specialists for installation & activation.

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90-Day Money-Back Guarantee

No questions asked – as long as you return the key and it is deactivated.

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Defective Keys? Instant Replacement

If a key doesn't work technically, we'll replace it immediately.

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Audit Support

For license/compliance audits, we provide available documentation and records (upon request, on a case-by-case basis).

Instant Delivery

After successful payment, you receive your license data digitally – typically right away. Our goal: you can install and get started immediately.

Trusted Shops Buyer Protection up to €4,000

We are listed with Trusted Shops. Depending on registration and conditions, buyer protection up to €4,000 may apply.

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90-Day Installation Support

Our friendly and competent support team is happy to help you with common topics such as:

  • Installation, download/setup
  • Activation, activation errors
  • Compatibility/edition (Windows/Mac, 32/64 bit, etc.)

Period: 90 days from purchase date (free of charge).

90-Day Money-Back Guarantee (No questions asked)

If you change your mind or something doesn't fit:

  • Return within 90 days
  • Requirement: the key must be returned and deactivated (i.e., must no longer be in use)

We deliberately keep this simple – going beyond the legal minimum.

Replacement & Exchange – Hassle-Free

Defective key: We'll replace it.

Wrong purchase (e.g., wrong edition): Exchange is no problem – we'll quickly help you find the right version.

Audit Support (Compliance)

If your company needs audit-relevant documentation, we support you when the need arises:

  • We provide available documents/transaction records
  • These are obtained from our license distributor when needed
  • Only in actual audit cases, to keep data lean

Note: All guarantees/services apply in addition to your statutory rights. Trusted Shops buyer protection is subject to the respective terms and conditions of Trusted Shops.